Shipping and Delivery Policy

Processing Times
Orders are processed within 3 business days for deliveries within Dubai. For destinations outside the UAE, additional time may be required. Custom outfit production entails a lead time of 10 business days. Please note that processing times are not reflected during checkout or in product descriptions.

Shipping Rates
Shipping fees are calculated at checkout and vary based on the delivery location.

Dispatch Notifications
If you do not receive a dispatch or delivery notification within the stated processing time, kindly email us at Hello@sholzcombo.com, using your order number as the subject line.

Undelivered Items
If your order has not been delivered within the estimated timeframe, we request that you allow an additional 3 days before reaching out, as delays may occur due to the courier service. Once orders are dispatched, responsibility for delivery lies with the courier. Should any items be returned to us by the courier, they will be resent accordingly.

Customs and Duty Fees
International shipments (outside the UAE) may incur customs duties and taxes as determined by the destination country’s regulations. These fees are typically included at checkout unless the receiving country requires payment upon delivery.

For any inquiries or further assistance regarding our policies, please do not hesitate to contact us.